1. What types of products does Respite Care offer?
Respite Care offers a wide range of nursing services, healthcare products, medical devices, and wellness solutions such as blood glucose meters, air mattresses, digital thermometers, nebulizers, pulse oximeters, and other related items.
2. How can I place an order on Respite Care's website?
To place an order, browse the product catalog online at www.respitecarebd.com, select your items, add them to your cart, and proceed to checkout. You can also place an order directly by contacting our hotline.
3. What payment methods do you accept?
Respite Care accepts various online payment methods, including cards, mobile banking, and potentially cash on delivery. For specific details, refer to our Online Payment Methods page.
4. How long does it take to process and ship my order?
Orders are typically processed quickly, and shipping timelines depend on your location. You will receive a tracking number once your order is shipped, which allows you to monitor your shipment status.
5. Do you offer international shipping?
While Respite Care focuses primarily on the Bangladeshi market, you can inquire about international shipping rates and delivery timelines by contacting our support team.
6. What is your return and refund policy?
Returns are accepted for unused and undamaged items within a set period (see the Return & Refund Policy for more details). Refunds are processed to the original payment method.
7. How can I track my order?
After your order is shipped, you will get a tracking number via email or SMS. Use this tracking number on the carrier’s website to follow your order's delivery progress.
8. Can I cancel or modify my order after it has been placed?
Order cancellation or modification is possible before shipment. Contact Respite Care customer service as soon as possible to request changes.
9. What should I do if I receive a damaged or incorrect item?
If your item is damaged or incorrect, contact the customer service team within 7 days of receipt to arrange for a replacement or refund.
10. How can I contact Respite Care's customer service?
You can contact Respite Care’s support team via email at respitecarebd@gmail.com, by phone +880192 5278118, or through the website contact form. We are available to assist with questions and concerns.
For further details, please visit the Respite Care website or reach out to our customer service. Thank you for choosing Respite Care!